Return & Exchange Policy

At Chawla Fabrics, customer satisfaction is our priority. Please read our policy carefully before placing an order.

No Returns or Refunds

  • We do not accept returns or issue refunds once an order has been placed.

Exchange Policy

We only offer an exchange in the following cases:

  • If the product delivered is faulty or damaged.

  • If there is a wrong color or product variation delivered compared to your order.

Conditions for Exchange

  • The product must be unused, unwashed, and in its original packaging.

  • You must notify us within 48 hours of delivery with proof (images/videos).

  • Exchange is subject to stock availability.

Process

  1. Contact us at +92 313 0449288 or chawlafabricspk@gmail.com within 48 hours of receiving your order.

  2. Provide order details along with pictures/videos of the issue.

  3. Once approved, we will guide you on how to send the product back for exchange.

Important Notes

  • Customers are responsible for return shipping charges unless the item received is faulty/wrong.

  • Exchange requests made after 48 hours of delivery will not be entertained.

  • Sale/discounted items are not eligible for exchange.