Privacy Policy

At Chawla Fabrics, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Your name, email address, phone number, billing and shipping addresses.
  • Payment Information: When applicable, credit card or bank account details (only for orders above PKR 10,000).
  • Usage Data: Information on your browsing behavior, including your IP address, device type, and pages viewed.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your order status, promotions, and updates.
  • To improve our website’s functionality and user experience.
  • To send marketing emails (you may opt out at any time).

3. How We Protect Your Information

We take reasonable precautions to ensure that your personal information is kept safe. These measures include:

  • Data Encryption: Sensitive information like payment details is encrypted using SSL (Secure Sockets Layer).
  • Access Control: Your personal information is accessible only to authorized staff members.

4. Payment Information

At Chawla Fabrics, we offer cash on delivery (COD) as the standard payment method for orders below PKR 10,000. For orders above PKR 10,000, we accept online payments to ensure secure transactions. We only process payment details when applicable and do not store sensitive payment information.

5. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share information with trusted partners who assist us in operating our website, processing orders, or conducting business. These third-party providers are obligated to keep your information confidential and use it only for the services they provide to us.

6. Cookies

We use cookies to improve your browsing experience. Cookies are small files stored on your device to help us remember your preferences and optimize site functionality. You can control cookies in your browser settings.

7. Third-Party Links

Our website may contain links to other websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review their policies before providing them with any personal information.

8. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your personal data.
  • Opt out of marketing communications at any time.

If you wish to exercise any of these rights, please contact us at chawlafabricspk@gmail.com.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated date. We recommend you review this policy periodically for any updates.

10. Contact Us

If you have any questions about our Privacy Policy or how we handle your personal information, feel free to contact us at:

Email: chawlafabricspk@gmail.com
Phone: +92 313 0449288